Last Updated: 10/05/2026

IMPORTANT NOTICE - PLEASE READ CAREFULLY. These Terms and Conditions contain provisions that materially affect your legal rights, including a binding individual arbitration requirement and a class-action waiver (Section 19), broad disclaimers of warranties (Section 12), a disclaimer of all projections and pro formas (Section 6), limitations of liability (Section 13), and a release (Section 14). By accessing or using this Site, you agree to these Terms in full. If you do not agree, do not access or use the Site.

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your access to and use of the website operated by AARO Hospitality Management LLC, together with its parent, affiliated, and subsidiary entities, including AARO Real Estate LLC and AARO Construction Management, and any other entities now or in the future under common ownership or control with it (collectively, "AARO," "we," "us," or "our") (the "Site"). By accessing, browsing, or otherwise using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, Cookie Policy, and Disclaimer, which are incorporated herein by reference. If you are accessing the Site on behalf of an entity, you represent and warrant that you are authorized to bind that entity, and "you" refers to both you and that entity.

2. Informational Purpose; No Advice

The content of this Site is provided for general informational purposes only. Nothing on this Site constitutes professional, investment, financial, legal, tax, accounting, architectural, engineering, construction, or other advice or counsel of any kind, and nothing on the Site should be relied upon as the basis for any decision. The Site describes hotel management, asset management, property management, consulting, and related services. Any such services are provided only pursuant to a separate written agreement between the applicable AARO entity and the applicable property owner or client, and the actual scope, terms, fees, responsibilities, and outcomes of any engagement are governed solely by that agreement and not by any description on this Site. You should conduct your own independent investigation and consult your own professional advisors before making any decision.

3. Nature of Services; Separate Entities

AARO's business includes hotel and hospitality management, asset management, property management, consulting, construction and renovation management, and related services, conducted through separate affiliated entities. References on this Site to "AARO" collectively describe this platform and do not merge these entities or their respective rights and obligations, and no entity is liable for the obligations of any other except as expressly agreed in a signed writing. AARO generally provides management and related services to properties owned by third parties and does not, through this Site, represent that it owns any property it manages or advises. Descriptions of current or prior managed, advised, or associated properties or engagements are provided for illustrative and informational purposes only, do not constitute a representation of typical results, and are not a guarantee of any future result.

4. Introductory Calls, Inquiries, and Intake Information

The Site may allow you to request an introductory or consultation call, submit an inquiry, or otherwise provide information about yourself, your role, and a property or asset, including a property name, location, key or unit count, brand or flag, and your situation and objectives. By providing any such information, through the Site, by email, during a call, or otherwise, you represent and warrant that it is true, accurate, and complete, that it is your own or that you are authorized to provide it, and that providing it does not violate any confidentiality, contractual, or legal obligation you or any third party may have. Requesting or participating in a call, submitting an inquiry, or receiving any response, proposal, estimate, pro forma, or analysis does not create any engagement, advisory, fiduciary, or other relationship, and does not obligate AARO to provide any service, respond, or act. Any relationship arises only under a separate written agreement signed by an authorized representative of AARO. Information you provide is handled in accordance with our Privacy Policy, and transmission of information over the internet or by email is not secure and is undertaken at your own risk.

5. No Guarantee of Results; Management, Asset Management, and Consulting Services

AARO provides hotel management, asset management, property management, and consulting services. You acknowledge and agree that the performance, profitability, occupancy, revenue, cost structure, valuation, and operating results of any hotel or property depend on numerous factors outside AARO's control, including general, regional, and local economic conditions, interest rates and the availability of financing, lodging supply and demand, competition, labor markets and costs, consumer and travel patterns, seasonality, franchise and brand requirements, property improvement plan (PIP) obligations, quality assurance requirements, the condition and capital needs of the property, the decisions and funding of the property owner, and events outside anyone's control such as natural disasters, pandemics, and geopolitical developments. AARO does not warrant, guarantee, or promise any particular level of performance, revenue, occupancy, profitability, cost savings, valuation, return, funding approval, operational improvement, or other result from any service it provides, any analysis it prepares, or any information on this Site. All services, recommendations, and deliverables are based on information supplied to AARO and on industry practices, assumptions, and market conditions as of the date provided, and you remain solely responsible for all decisions and actions you take. Past or current performance of any managed or advised property is not indicative of, and is no guarantee of, future results.

6. Proposals, Estimates, and Pro Formas; Disclaimer of Projections

Any proposal, budget, estimate, pro forma, projection, forecast, model, underwriting, or similar forward-looking analysis that AARO may prepare for or share with you, whether on the Site, during or after an introductory call, or in connection with a prospective or actual engagement (collectively, "Projections"), is provided for illustrative and discussion purposes only. All Projections are hypothetical, are based on assumptions and on information you or third parties supply, and depend on future events and market conditions that are uncertain and outside AARO's control. Actual results will differ from any Projection, and those differences may be material. AARO does not represent, warrant, or guarantee that any Projection is accurate or complete or that any projected result will be achieved, and makes no representation or warranty as to the reasonableness of any assumption underlying any Projection. You acknowledge that you are not relying, and will not rely, on any Projection as a promise, guarantee, or representation of future performance, that any use of or reliance on a Projection is at your sole risk, that you are responsible for conducting your own independent investigation and analysis, and that you will have no claim against AARO or any Covered Person with respect to any Projection. Nothing in this Section limits any liability that cannot be limited under applicable law, and nothing in this Section excuses actual fraud.

7. Brand, Franchise, and Third-Party Marks; Brand Standards

AARO manages and advises hotels that are franchised under, or affiliated with, third-party lodging brands, and the operation of any such hotel is subject to the franchisor's brand standards, operating requirements, quality assurance programs, and property improvement plan (PIP) obligations, which are established and controlled by the franchisor and not by AARO. All third-party brand names, flags, logos, and trademarks that may appear on the Site, including those of franchisors and their affiliates, are the property of their respective owners and are used, where applicable, only pursuant to limited franchise, management, or license rights. Their appearance on the Site does not imply any ownership of those marks by AARO, any endorsement of AARO by the brand owner beyond what is expressly stated in writing, or any partnership or joint venture between AARO and the brand owner beyond the applicable franchise or management relationship. Nothing on the Site grants you any right to use any such mark, and AARO does not warrant or guarantee any outcome dependent on a franchisor's decisions, approvals, or brand requirements.

8. Eligibility and Permitted Use

You must be at least 18 years of age and legally capable of entering into binding contracts to use this Site. You agree to use the Site only for lawful purposes and in accordance with these Terms, and you are responsible for compliance with all applicable laws in connection with your use.

9. Prohibited Conduct

You agree that you will not: (a) use the Site in violation of any applicable law or regulation; (b) attempt to gain unauthorized access to any portion of the Site, its servers, or any connected systems or networks; (c) introduce any virus, malware, or other harmful or disruptive code; (d) use any automated means, including bots, scrapers, or crawlers, to access, copy, harvest, or monitor any portion of the Site, or use any Content to train or develop any machine learning or artificial intelligence model, in each case without our prior written consent; (e) interfere with or disrupt the operation, security, or integrity of the Site; (f) misrepresent your identity or affiliation with any person or entity, or submit false, misleading, or fraudulent information through any form, call, or communication channel; (g) use the Site to transmit unsolicited or unauthorized advertising or communications; (h) frame, mirror, or deep-link to any portion of the Site without our prior written consent; or (i) use the Site or any Content in connection with the offering, marketing, or solicitation of any competing product or service. We reserve the right to investigate and take appropriate action, including legal action and cooperation with authorities, against any violation.

10. Intellectual Property

All content on the Site, including text, graphics, logos, images, photographs, page layouts, design, trademarks, service marks, and the selection, coordination, and arrangement thereof (collectively, "Content"), is owned by AARO or its licensors and is protected by United States and international intellectual property laws. The "AARO," "AARO Hospitality," and "AARO Hospitality Management" names, logos, and related marks are trademarks of AARO and may not be used without our prior written consent. We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and view the Content solely for your personal, non-commercial, informational use. Any other use, including reproduction, modification, distribution, republication, public display, framing, text or data mining, or the creation of derivative works, is strictly prohibited without our prior written consent. Any proposal, estimate, pro forma, or other deliverable AARO provides to you remains AARO's property and may not be reproduced, distributed, or used for any purpose other than evaluating a potential engagement with AARO without AARO's prior written consent. All rights not expressly granted are reserved.

11. Feedback and Submissions

Any personal information you submit through the Site is governed by our Privacy Policy. Except for such personal information, any other material, suggestion, idea, feedback, or communication you transmit to us through the Site will be treated as non-confidential and non-proprietary, and you grant AARO a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable right and license to use, reproduce, and otherwise exploit it for any lawful business purpose without obligation, attribution, or compensation to you. You represent and warrant that any information you submit is accurate and lawful and that you have all rights necessary to submit it. This Section does not apply to employment application materials, which are governed by Section 4 and the Privacy Policy, or to information exchanged under a signed confidentiality or services agreement.

12. Disclaimer of Warranties

THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. To the fullest extent permitted by applicable law, we disclaim all warranties, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty that the Site will be uninterrupted, timely, secure, error-free, or free of viruses or other harmful components. We make no warranty or representation as to the accuracy, completeness, currency, or reliability of any Content, including any Projection, and any reliance you place on such Content is strictly at your own risk.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AARO AND ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, AND AGENTS, SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SITE OR ANY CONTENT, OR ANY PROJECTION, PROPOSAL, OR INFORMATION PROVIDED THROUGH OR IN CONNECTION WITH THE SITE, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. To the fullest extent permitted by law, the aggregate liability of AARO arising out of or relating to the Site or these Terms shall not exceed one hundred U.S. dollars ($100). Because some jurisdictions do not allow certain limitations or exclusions, portions of this Section may not apply to you, and nothing in these Terms limits any liability that cannot be limited or excluded under applicable law.

14. Release

To the fullest extent permitted by applicable law, you release AARO and its affiliates, and their respective officers, directors, members, managers, employees, and agents, from any and all claims, demands, damages, losses, and liabilities of every kind and nature, whether known or unknown, arising out of or in any way connected with your use of the Site, your reliance on any Content or Projection, or any introductory call, inquiry, proposal, or analysis provided through or in connection with the Site. If you are a resident of a jurisdiction that limits the release of unknown claims, you waive the benefit of any such law to the fullest extent permitted. This release does not apply to any liability that cannot be released or waived under applicable law, and does not excuse actual fraud.

15. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless AARO and its affiliates, and their respective officers, directors, members, managers, employees, and agents, from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your misuse of the Site, your violation of these Terms, your submission of any false, inaccurate, unlawful, or infringing information, your submission of property or third-party information you were not authorized to share, or your violation of any applicable law or the rights of any third party.

16. Third-Party Links and Content

The Site may contain links to third-party websites, including hotel brand and franchise partner sites, property sites, and job boards, provided solely for your convenience. We do not control, endorse, or assume responsibility for the content, products, services, privacy practices, or availability of any third-party site. Your access to and use of any third-party site is at your own risk and subject to that site's own terms and policies.

17. Employment and Careers; Scope Limitation

The careers portion of the Site, and any application or expression of interest in a role, is provided for recruiting purposes only. The terms of any employment, including the identity of the employer, the terms and conditions of employment, and the at-will nature of employment, are established solely by separate written agreements and offer documents provided at the time of hire, and not by this Site. Nothing on the Site, and no submission of application materials, creates an employment relationship, an offer of employment, or a contract of any kind. Notwithstanding anything in these Terms, the arbitration agreement and class-and-representative-action waiver in Section 19 do not apply to, and these Terms do not govern, any dispute arising out of an application for employment or an employment relationship, which is addressed, if at all, only through a separate written agreement signed by you and applicable law. Handling of applicant information is described in our Privacy Policy.

18. Confidential and Proprietary Information

Where you and AARO exchange confidential information in connection with a prospective or actual engagement, that exchange is governed by a separate confidentiality or services agreement, not by these Terms or the Site. Nothing you submit through the Site's public forms or by unencrypted email is treated as confidential by AARO absent such a separate written agreement, and you should not transmit information you consider confidential through those channels. AARO's proposals, pro formas, pricing, methodologies, and other deliverables are AARO's confidential and proprietary information and may not be disclosed to or used by any third party without AARO's prior written consent.

19. Governing Law, Dispute Resolution, and Class Waiver

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law principles. Subject to Section 17 (Employment and Careers), any dispute, claim, or controversy arising out of or relating to these Terms, your access to or use of the Site, or any introductory call, inquiry, proposal, or Projection provided through or in connection with the Site shall be resolved exclusively through final and binding individual arbitration administered in Harris County, Texas, under the rules of a recognized arbitration provider, except that either party may bring an individual claim in a small-claims court of competent jurisdiction where the claim qualifies. To the fullest extent permitted by applicable law, you and AARO each agree that any claim may be brought only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, mass, or representative proceeding, and the arbitrator shall have no authority to arbitrate claims on a class or representative basis. Nothing in this Section requires arbitration of any claim that applicable law prohibits from being subject to a pre-dispute arbitration agreement, including claims of sexual assault or sexual harassment under the federal Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act. To the extent permitted by law, any claim must be commenced within one (1) year after the event giving rise to it, and each party waives any right to a jury trial to the fullest extent permitted by law. This Section does not govern any dispute arising under a separate written services agreement, which is governed by that agreement.

20. Force Majeure

AARO shall not be liable or responsible for any failure or delay in the operation or availability of the Site resulting from causes beyond its reasonable control, including acts of God, natural disasters, epidemics or pandemics, power or internet failures, acts of government, labor disputes, or failures of third-party service providers.

21. Assignment

You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent, and any attempted assignment in violation of this Section is void. We may freely assign these Terms, including to any affiliate or in connection with any merger, acquisition, financing, or sale of assets. These Terms bind and benefit the parties and their permitted successors and assigns.

22. Termination

We may suspend, restrict, or terminate your access to the Site at any time, with or without notice and for any reason, including any actual or suspected violation of these Terms. All provisions that by their nature should survive termination, including Sections 2 through 7, 10, and 12 through 25, shall survive.

23. Changes to the Site and These Terms

We may modify, suspend, or discontinue any part of the Site at any time without notice or liability. We may revise these Terms at any time in our sole discretion by posting the revised Terms with an updated "Last Updated" date, and your continued use of the Site after any revision constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, your sole and exclusive remedy is to discontinue use of the Site.

24. Severability, Savings, and No Waiver

If any provision of these Terms is held to be invalid, unenforceable, or unconscionable by a court or arbitrator of competent jurisdiction, that provision shall be modified to the minimum extent necessary to render it enforceable or, if it cannot be so modified, severed from these Terms, and all remaining provisions shall continue in full force and effect. If the class-and-representative-action waiver in Section 19 is found unenforceable as to any particular claim, that claim (and only that claim) shall proceed in a court of competent jurisdiction, while all other claims remain subject to individual arbitration. Our failure to enforce any provision shall not constitute a waiver of that or any other provision.

25. Entire Agreement

These Terms, together with the Privacy Policy, Cookie Policy, Disclaimer, and any other policies expressly incorporated by reference, constitute the entire agreement between you and AARO regarding your use of the Site and supersede all prior or contemporaneous understandings or agreements, whether written or oral, relating to that subject matter. Any separate written services, confidentiality, or employment agreement between you and an AARO entity governs its subject matter and controls over these Terms to the extent of any conflict.

26. Contact Us

Questions regarding these Terms may be directed to:
admin@aarorealestate.com
AARO Hospitality Management LLC, 10050 Northwest Freeway, Suite 105, Houston, TX 77092

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